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We want you to love every AeroLinks product. If something is not right, we will make it right — within the terms below.
Customer-Damaged Items Are Not Eligible
AeroLinks products are built to withstand everyday use. Returns are only accepted for items in original, undamaged condition. We inspect every return and reserve the right to refuse or partially refund items showing evidence of damage caused by the customer.
Item is unused and in its original, unaltered condition
All original packaging, inserts, and accessories are included
Return is initiated within 30 days of the confirmed delivery date
Item has not been engraved, customized, or otherwise modified
Item shows no signs of wear, scratching, or user handling beyond initial inspection
Products damaged through customer misuse, dropping, or improper force
Products exposed to corrosive chemicals, extreme heat, or abrasive surfaces by the customer
Items with evidence of attempted modification or disassembly
Products returned more than 30 days after the confirmed delivery date
Sale or clearance items marked as final sale at checkout
Items returned without original packaging or documentation
Email us at aerolinkslab@gmail.com with your order number and reason for return. Include clear photos of the item.
Our team reviews your request within 2 business days and issues a Return Merchandise Authorization (RMA) number if approved.
Package the item securely with your RMA number clearly marked on the outside. You are responsible for return shipping costs unless the item is defective.
Once received, we inspect the item within 3 business days. Approved refunds are issued to the original payment method within 5–7 business days.